Return & Refund Policy

Return & Refund Policy
Your satisfaction is our priority. If you're not completely happy with your purchase, you may return it within 14 days of receiving your order.
🔁 Right of Withdrawal
You have the right to withdraw from your purchase within 14 days without giving any reason.
The withdrawal period expires 14 days after the day you, or a third party other than the carrier and indicated by you, take physical possession of the goods.
📦 Return Conditions
To be eligible for a return, the item(s) must meet the following conditions:
Unused, unwashed, and in original condition
Returned in the original packaging, with all tags attached
Accompanied by proof of purchase (order number or confirmation email)
❗ Items that do not meet these conditions will not be eligible for a refund.
🚚 Return Shipping Costs
Return shipping costs are borne by the customer.
We strongly recommend using a trackable shipping method. We cannot guarantee receipt of your return without tracking.
💳 Refunds
Once your return is received and inspected, we will notify you via email.
If the item is approved, your refund will be processed and applied to your original payment method within 5–7 business days.
❗ Shipping fees (if any) are non-refundable.
📩 Contact Us
To initiate a return or for any questions, please contact us at:
info@zawear.shop